SHIPPING POLICY

Thank you for shopping with Arshman’s! Below is everything you need to know about how we ship your favorite styles right to your doorstep.

1. Order Processing Time

  • All orders are processed within 1–3 business days after payment confirmation.
  • Custom or stitched orders may take longer based on the design and workload.
  • Orders placed on weekends or holidays will be processed on the next business day.

2. Delivery Timeframes

 Within Pakistan:

  • Standard delivery: 3–7 business days
  • For remote areas, additional time may be required.

 International Orders (if applicable):

  • Delivery time: 7–14 business days (depending on destination & customs)
  • International shipping availability may vary — please contact us for details before ordering.

3. Shipping Charges

  • Shipping charges (if applicable) are calculated at checkout based on location and weight.
  • Free shipping offers may be available during promotions or above certain cart values.

4. Tracking Your Order

Once your order is shipped, a tracking number will be sent via email or SMS. You can use this to monitor your shipment status.

5. Delays & Issues

While we work with reliable courier partners, Arshman’s is not responsible for delays caused by:

  • Weather disruptions
  • Incorrect shipping details provided by the customer
  • Courier service delays or strikes
  • Customs clearance (for international orders)

If your order is delayed beyond the normal timeframe, contact us and we’ll assist you.

6. Undeliverable Packages

If a package is returned to us due to an incorrect address, refusal to accept, or multiple failed delivery attempts:

  • We will contact you for address verification.
  • Additional shipping charges may apply for resending.

7. Damaged or Missing Packages

If your package is damaged upon arrival or an item is missing:

  • Please contact us within 48 hours of delivery with unboxing photos and order details.
  • We'll investigate and assist with a solution — replacement, refund, or store credit where applicable.

8. Contact Us

Have questions about your delivery? We’re here to help!

📧 Email: info@arshmans.com
📱 Phone: 0345-9211412
📍 Address: Sharaqpur Sharif, Sheikhupura, Pakistan