Return/Exchange
This Return and Exchange Policy explains the conditions under which customers can return or exchange products purchased from our website. Please read this policy carefully before placing an order.
Parcel Inspection
Customers are allowed to open and check the parcel at the time of delivery. We recommend checking the product carefully to ensure it is correct and free from any visible issues.
Exchange and Return Timeframe
If you are not satisfied with the product, you may request an exchange or return within 5 days of receiving your order. Requests made after this period will not be accepted.
Conditions for Return or Exchange
The product must be unused, unwashed, and in the same condition as received. The original packaging, tags, and accessories must be intact. Items showing signs of use, damage, or alteration will not be eligible for return or exchange.
Refund Policy
Once we receive the returned product and verify that it is in the same condition as delivered, the payment will be refunded. Refunds will only be processed if the product is returned in its original condition.
Non-Returnable Items
Certain items may not be eligible for return or exchange due to hygiene or other reasons. Such details, if applicable, will be clearly mentioned on the product page.
Return Process
To initiate a return or exchange, please contact our customer support team within the allowed timeframe. Our team will guide you through the process.
Contact Us
If you have any questions regarding this Return and Exchange Policy, please contact us.
Email: arshmans.collectionss@gmail.com
Phone: +92 345 9211412
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