FAQs

What sizes do you offer?

Our outfits are available in standard sizes. Detailed size charts are available on each product page to help you choose the perfect fit.

Do you offer custom stitching or alterations?

At the moment, we offer ready-to-wear pieces. However, some designs may allow minor adjustments depending on availability.

How long does delivery take?

Orders are typically delivered within 3–5 working days within Pakistan. Delivery time may vary depending on the location.

Do you offer international shipping?

Yes, we do offer international shipping. Delivery times and charges may vary depending on the destination country.

What is your exchange policy?

If you receive a defective or incorrect item, you may request an exchange within 3 days of receiving the order.

Are the colors exactly the same as shown in pictures?

We try our best to display accurate colors, but slight variations may occur due to lighting and screen settings.

How can I place an order?

You can place your order directly through our website by selecting your desired product, size, and completing the checkout process.

Are the embellishments hand-crafted?

Many of our designs feature hand embellishments and detailed craftsmanship, which means each piece may have slight variations that add to its uniqueness.

Can I reserve an outfit before purchasing?

Due to high demand and limited quantities, we are unable to reserve items. We recommend placing your order as soon as possible to avoid missing out.

Will sold-out items be restocked?

Some of our designs are produced in limited quantities, so once they sell out they may not return. Occasionally, popular pieces may be restocked depending on demand.

What if I need help choosing an outfit?

Our team is always happy to help. You can contact us through WhatsApp or Instagram, and we will guide you in selecting the perfect outfit for your occasion.

Are your outfits suitable for festive occasions?

Yes, Nouran designs are created with versatility in mind. Many of our pieces can be styled for Eid, weddings, formal gatherings, and festive events.